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Saturday, October 25, 2008

The Consultancy Circus

Consultancy, by its very nature, is a multifaceted job. It requires a huge array of skills for a project to be completed successfully and on time - and with all the involved parties satisfied. As the consultancy industry has become more competitive, consultancy firms have been put under pressure to offer a more comprehensive service that will ensure they continue to win new business. This has further broadened the scope of the consultant, who is now expected to manage increasingly complex projects and offer even greater knowledge and support to the client.

Emerging challenges in Project Management

Managing complex projects, responding to change and prioritising projects within a programme or portfolio are among the most pressing issues for executives and technical professionals, according to new data from ESI International.

The figures have been released from the company’s Business Challenges and Hot Topics survey, which covered various levels of government as well as several different industries including aerospace/defence, financial services, IT, insurance, manufacturing, pharmaceutical and healthcare. Shortfalls in programme management and business analysis skills highlight many of the survey respondents’ concerns.

Among the results are:

-- When managing projects, the most pressing issue is managing complex projects, with 44 per cent of participants choosing this response. Close behind come ‘adapting to changing requirements’ (42 per cent) and ‘developing proper metrics to effectively track progress and outcomes’ (41 per cent).

-- When managing programmes or project portfolios, the most pressing issue, cited by 53 per cent of participants, is responding to organisational and environmental changes that impact the programme. Next was ‘prioritising projects within a programme or portfolio’ (45 per cent).

-- When managing business or project requirements, the most pressing issue (38 per cent) is communicating effectively with team members and stakeholders. A similar number (36 per cent) selected both ‘developing and improving business analysis competencies’ and ‘integrating project management and business analysis roles/functions’.

“The survey findings are important for all organisations because of the essential role projects play in driving organisations forward – from organisational change to new product development. Good project management drives success and, important at this economic juncture, helps organisations do more with less,” said J. LeRoy Ward, ESI executive vice president.

“The saying ‘knowing you have a problem is half the battle’ comes to mind. The project manager and senior executive survey respondents know where the trouble spots lie. Now they need to accurately assess their people’s skills and implement initiatives to close the gaps,” said Ward.

The survey also showed differences in project management challenges between the government and commercial sectors.

-- Managing global projects or dealing with cultural issues was cited as a greater concern to commercial organisations (17 per cent) than to government entities (five per cent).

-- Managing risk of high-profile projects is a pressing issue for 36 per cent of government sector respondents, but only for 26 per cent of commercial sector respondents.

-- When defining requirements, implementing a solution development methodology or determining which one best fits the organisation was cited as a more pressing issue to government sector respondents (33 per cent) than to commercial sector respondents (22 per cent).